Short answer
Yes, Grid Money is legitimate. It is a real company with a working product and a large user base. The real questions are whether it is good value for you and whether you can live with its support quality.
Who is behind Grid
Grid is developed by Hatfield, Inc., a U.S. fintech company founded in 2019 and headquartered in Oakland, California. The iPhone app was released in April 2020 and has been updated regularly since, with an Android version also available. The company has raised venture funding and publishes its support contact, [email protected], in its store listings.
Trust signals we checked
| Signal | What we found |
|---|---|
| Identifiable company | Yes. Hatfield, Inc. is named as developer on both app stores. |
| Clear pricing | Yes. $10 per month, no interest or late fees, stated in the listing. |
| App store presence | Yes. Around 4.6 on iOS and 3.8 on Google Play, with tens of thousands of ratings. |
| Published privacy practices | Yes. Disclosed in the App Store privacy section. |
| Support contact | Email listed; users report slow or automated responses. |
Common complaints
The negative reviews we analyzed are not evidence of fraud, though some reviewers use the word. They fall into repeat themes: automated support replies that do not resolve problems, trouble linking or changing bank accounts, difficulty canceling, charges reviewers believed should have stopped, and features that are not offered in the reviewer's state. On Trustpilot and WalletHub, the score is much lower than on the App Store, which is common for finance apps because unhappy users are more likely to post on review sites. These are real frustrations, and they are the main reason our support score for Grid is low.
Scams to watch for
Because Grid is popular, scammers may impersonate it. Grid will not ask you to pay an upfront fee through gift cards or a payment app to unlock an advance. Only download Grid from the official App Store or Google Play listing by Hatfield, Inc., and never share your login codes with anyone who contacts you.
How Grid handles your data
Grid's App Store privacy disclosure lists the data types it may collect. As with any finance app, it needs access to bank data to assess advances. Read the policy in the store listing and in the app before linking your account.
Frequently asked questions
Is Grid Money a scam?
No. Grid is a real app operated by Hatfield, Inc., listed on both major app stores with tens of thousands of ratings. Complaints focus on service quality, not fraud.
Who owns Grid Money?
Grid is developed by Hatfield, Inc., a U.S. company founded in 2019.
Is my bank login safe with Grid?
Apps like Grid typically connect to banks through third-party data aggregators. Review Grid's privacy policy, use a unique password and enable any two-factor options your bank offers.
Sources
- Grid Money on the Apple App Store
- Grid Money on Google Play
- Grid company page on LinkedIn
- Grid reviews on Trustpilot
- Grid reviews on WalletHub
- CFPB: submit a complaint
We checked these sources on October 3, 2026. Grid and other providers can change terms at any time; confirm current details in each app.